Category Archives: twitter

klout vs clout

It seems that while I was away a new kid on the social media block came onto the scene: Klout.

For those of you who don’t know, here’s what Klout does:

Our goal is to accurately measure that influence and provide context around who a person influences and the specific topics they are most influential on.

You can visit there website for all the details.  However, one thing stands out.  There website mentions only Twitter.  That’s it! Twitter.

Now don’t get me wrong.  I use Twitter. A lot. Maybe too much.  But I’ve received tons of business leads and personal satisfaction out of using Twitter. 

But there is more to clout/Klout than Twitter.  Nevermind the other social and digital tools like Facebook, YouTube, blogs and podcasts.

There are people whose digital life only exists on Twitter and they have a high Klout score.  Yet, in real life they are not growing.  On the other hand, there are people who have a large digital footprint across many online platforms.  They also have thriving businesses that work in conjunction with their online properties.  Yet this later group has a small Klout score. (I have purposely left out names so as to not piss people off.  But I invite you to experiment yourself)

So here’s the thing:  Forget about Klout.  I’m sure they’ll adapt and start to measure more things.  The important thing to remember though is this:

What is your purpose?  Why do you tweet? Blog? If you are fulfilling your purpose (business, personal, otherwise) then don’t worry about what your Klout is.

I’d love to hear your thoughts on Klout and other “influence measurement” tools out there? What say you?


its about engagement

I’ve recently come back from a fantastic holiday in East Africa (which included a quick getaway to South Africa to watch Ghana spank USA during the Round of 16).

I had the opportunity to meet many business people and entrepreneurs in Uganda, Tanzania, Kenya and even South Africa.  One of the questions I got asked was, “I don’t get Twitter. Why should I bother reading what people are eating for breakfast?!”  Good point.

Allow me to make my point now:  Being on Twitter is not the same as being engaged on Twitter.

Now let’s discuss this.

The most popular accounts on Twitter are people you and I will probably never meet on a one-on-one basis.  Movie stars and TV personalities have huge followings because of the nature of their industry.  But they are not engaged with you and you are not really engaged with them.  They tell you what they have for lunch and you think that’s the reason Twitter was invented.

On the flip side, there are real people making real connections on Twitter.  It’s not the number of followers you have.  Instead, it’s about the depth of conversations you have on Twitter.

I use Twitter to brand myself.  I tweet about what I’m doing like waiting in the hospital for malaria tests.  But I also use it as a feed for my articles I write on Techvibes as well as on this blog.  And I also promote links to other tweets (called ReTweets) and articles that I find interesting.

Finally, I use Twitter to crowdsource help and ideas.  In fact, I can safely say that most of the people I’ve connected with IRL (In Real Life) in 2010 in Toronto and Kenya were people I first “met” via Twitter.

So the value of Twitter is not in the tool or software.  The value of Twitter, and other social media tools, is determined by the user and the level of engagement they pursue.

By the way, I had a peanut butter sandwich and orange juice for breakfast.

What say you?

quiet noise

I remember when I used to work at one of Canada’s big banks.  During my last year there the tellers (of which I was one) finally received internet access on our terminals.

I used this “privilege” as much as I could.  Especially emails.  My siblings and cousins would exchange dozens of emails a day.  We would be discussing irrelevant things like why this hockey team sucks or why that business venture was a scam.

Today, we still communicate online via email.  the discussion have changed little.  However, sometimes we wish “such and such a company” would change the way they do things.  And this gets me thinking:

The company or brand we are talking about can’t read our emails.  We are having a private and closed conversation.  Not only can the brand not participate but maybe there are customers or fans that want to chime in.  They can’t because they don’t even know there is a conversation happening.

Unless we take these conversation public or open.

And this is where blogs, Twitter and Facebook groups come into play.  Using these tools to have conversations allows a few things to happen when we’re talking about brands:

  1. We open up the conversation to people with similar or differing views.  This is a good thing because at times we think the way we’re seeing things is the only way to see things.
  2. We open up the debate to the brands.  Now this is interesting.  What the brand does is up to them.

As a fan and consumer of brands here’s what I’m hoping:

That they’re “listening”.  Companies should be using these listening tools to listen to what is being said about them so that they can improve their product or even their messaging.

Whether or not a company decides to jump into the conversation is up for debate.  Listening is the start.

Now, getting back to these conversations…

If you’ve got something to say, here is what I would suggest:  say it loud.  Use a public forum so that as least something has the chance of being done about it.

Otherwise consider the email you sent to your cousin griping about “such and such a company” to be nothing but quiet noise.

Weeks that were

Did you miss me last week?  Or yesterday?  I know.  Not yet.  Soon.  Very soon.  Content is coming here.  And fast.

In any event, here are the last 2 weeks that were.

Techvibes:

  1. You can find my most recent Techvibes contributions here.  However, here are a few you might find interesting or useful.  Maybe both.  And hopefully a little entertaining.
  2. Canadian company takes location-based apps to another level.
  3. Canadian Prime Minister Harper on YouTube.
  4. Want to get paid to blog and travel?  Yeah, me too.
  5. Do you pay too much on your cellphone bill?
  6. Last straw for WIND Mobile?
  7. Julie Tyios of the Toronto Transit Commission Customer Advisory Panel.

iBizBook:

  1. Mitch Joel on the value of promotional products.
As always, feel free to be my friend on Facebook, follow me on Twitter, and watch my videos on YouTube.
 
In the meantime, please feel free to comment, or send me an email to karim_kanji at hotmail dot com.
And before you leave, please take off your caps, stand up as we sing the national anthem to celebrate the Paralympics in Vancouver:
 
[youtube=http://www.youtube.com/watch?v=enOI0KEweZk&hl=en_US&fs=1&rel=0&color1=0xe1600f&color2=0xfebd01&border=1]

Crushing It on Twitter

Some people ask me about Twitter and why I use it so much.  Others ask me how they can use Twitter.  So, I thought I’d share with you some thoughts.  But not by me.  This is a snippet of Scott Stratten (@unmarketing) talking to some small business owners in Toronto.

[youtube=http://www.youtube.com/watch?v=dxTbtj64gBs&hl=en_US&fs=1&rel=0&color1=0xe1600f&color2=0xfebd01&border=1]

How do you use Twitter?  I’d love to hear your tweets thoughts.

Twitterhood the new Prophethood?

If you’re on Twitter, and who isn’t these days, then you’ve probably contemplated doing something drastic to gain more followers.  Why? 

[youtube=http://www.youtube.com/watch?v=C78EeoTNhvk&hl=en_US&fs=1&rel=0&color1=0xe1600f&color2=0xfebd01&border=1]

I was just kidding about being on Twitter by the way.  It’s a pretty cool tool that has yet to be completed.

I’d love to hear what you think.  Feel free to comment below.

the week that was

I can’t believe how fast this week has gone.  It’s been a really cool week.  Lot’s of opportunities have been coming my way recently.   

If you want a pulse on what’s happening with me follow me on Twitter.  I’ve even been asked to do a meetup overseas.  I’ll let you know how that turns out the closer it comes.

Ready to go back to the future?  Here we go!

Techvibes:

  1. Everyone watched the Olympics.  Well, almost everyone.
  2. Shipgooder.com
  3. Tweet & Win (another reason to be on Twitter)
  4. TheBizMedia (video)
  5. 5 Questions…with Joallore Alon (a MUST follow for Torontonians in Toronto)
  6. Julie Tyios and the TTC
  7. Lavalife 
  8. Top 25 technology predictions from futurist Dave Evans
  9. iBizBook’s Community Manager (video)
  10. Art of Marketing Twitter contest winners (another reason to be on Twitter!)
  11. The Canadian Budget and technology

iBizBook:

  1. Finding your online pulse (video)

Fadoo.ca:

  1. Thoora.com “knows” what the most popular Olympic story was!

As always, feel free to be my friend on Facebook, follow me on Twitter, and watch my videos on YouTube.

Have a great weekend!

Week in Review

Well, another busy week has ended.  Yet it began with a bang as I participated in my second PodCamp Toronto.  The great thing about it was that it was also my first time leading a discussion at an unconference
Here’s this week’s, Week in Review! 
Techvibes
  1. Digital book publisher Vook (you SHOULD check these guys out!) receives additional seed financing.
  2. Ottawa flexes it’s digital muscles.
  3. General Motors Crisis Communications – Case Study.
  4. Mark Evans on telling stories.
  5. ShesConnected – A social networking site for the ladies.
  6. In conversation with the Senior Partner of Bamboo.
  7. Rogers has a new plan for roamers.
  8. 5 Questions…with Crystal Gibson.
  9. Sprouter continues to sprout.
  10. Justin Kozuch on the Toronto Transit Commission.
  11. Mitch Joel.
iBizBook
  1. Finding your online pulse – Video with Mitch Joel.
I was also preesent this week at Third Tuesday Toronto which is a monthly meetup featuring some of today’s most thought provoking personalities in the marketing, public relations, technology and social media world’s.  At this meetup, Mitch Joel spoke and answered questions about branding.  You can find my videos of the Q&A at THIS link.
As always, feel free to be my friend on Facebook, follow me on Twitter, and watch my videos on YouTube.

Have a great weekend!

Why I started @karimsreplies

It’s been a while wince I’ve blogged here.  If you’re wondering why I’ve been so quiet, I haven’t really.  I just need to focus on when I’m going to write or video blog here.  I have, however, been writing up a storm over at Techvibes.  There’s a link over to the right of this post to some of my stuff.

But before I go I have to tell you about @karimsreplies.

Many of you may know that I tweet.  Alot.  Not that much.  Guess it depends who you ask.  One of the things I found was that I was responding to alot of tweets.  And that’s a good thing.  The problem was that everyone would receive these tweets.  And sometimes this is not a good thing.  There is something called “noise”.  Noise is the stuff on Twitter and other social media platforms that doesn’t add any value. 

The question about value is relative.  If you don’t like the comment then it’s noise.  And then there’s the issue with Facebook.  All of my tweets end up on Facebook.  Some people think I’m the only one alive when they visit their Facebook pages.

So I have decided to fix it.  Partially. 

I’m still tweeting from @karimkanji.  And I encourage you to follow me.  Your IQ will actually increase as will your coolness factor. 

However, I will respond to tweets via @karimsreplies to help keep the noise down.  People can still follow me at @karimsreplies but now you know my purpose in tweeting from @karimsreplies.

I’ve been asked, “Why not just DM?”  Two reasons:  One, not everyone follows everyone.  And to DM someone on Twitter we need to be following each other.  Two, some people actually are interested in following the conversations happening over at @karimsreplies. 

So, if I’m your friend on Facebook you can thank me for the noticeable decline in tweets.  Also, if you’re a heavy tweeter, think about opening another Twitter account just to reply to people.  You’re still engaging but you’ll be a little less annoying.  And my sister says that’s a good thing.

Follow Friday

There is a fun, interesting and informative ritual that happens on Twitter every Friday.  It’s called Follow Friday.  However, 140 characters is usually never enough time to highlight people one wants to give thanks to.

So, here’s my Follow Friday recommendations.  I hope you enjoy.  And “follow” these people.  They’re all good people:

  1. @TheGarfoose – Dirk Hayhurst is a pitcher for MY Toronto Blue Jays and a hilarious Tweeter.  He also has a book coming out called The Bullpen Gospels.  Buy it.
  2. @mehnazt – Mehnaz wears her passion on her sleeve. She has a cool blog and is currently writing her first best-selling book.
  3. @vasta – Sameer may be a great storyteller, but he will always be my Scout.
  4. @karmacakedotca – Marie has a cool website about culture and people and anything else she is passionate about (like why TTC makes people angry:) )
  5. @clickflickca – Joallore is a social instigator who wants to live in Las Vegas.  But if he left Toronto things would be a little quieter. 
  6. @lauracasselman – Laura‘s a KickAss word of mouth person for Agent Wildfire and always smiling.
  7. @erin_bury – Erin is Sprouter.  Sprouter is the go-to company for start-ups around the world. Erin is the definition of the connect and collaboration features of social media.
  8. @skanwar – Satish is passionate about being his own boss and using social media to help people.
  9. @casiestewart – Casie defines the social in social media.
  10. @funkstop – Rahim likes to discuss how to make things better without all the hype.
  11. @saulcolt – Saul wants me to work with him wherever he goes but he hasn’t figured that out yet. Self-professed smartest man in the world understands how to create raving fans.
  12. @AKthe5th – Aaron is one of Toronto’s many young entreprenuers.
  13. @A2BNOW – Ahmed loves taking kids to the zoo. A truly great friend.

If you want to connect with these people and their communities join Twitter. Oh yeah, the “@” usually precedes the account holder’s “handle/name”.  To check them out prior just enter www.twitter.com/NAME.  For example, you can find my twitter page at www.twitter.com/karimkanji.

These are just some of the cool people I’ve had conversations with on Twitter. 

Who do you follow on Twitter and why?