Category Archives: social media

major league baseball proves that meetups work in the age of digital and social media

The Major League Baseball season is a long one.  162 games from April until September.  Then players begin to play for a chance at immortality.

Before this though there is Spring Training.  And prior to Spring Training is the popular Winter Meetings (usually in a nice hot climate.  This year is was at Disney in Florida.)

Something interesting always happens at these meetings.  Big name free agents get signed.  Roster altering trades happen between teams.  Managers get fired or hired.

Big moves during a 3 day period.  Why?

I don’t believe that it’s because managers are tweaking their rosters for the long season ahead.  It’s not because General Managers begin their work during the Winter Meetings:  They tend to work almost everyday of the year.  Even during the winter season.

What happens during the Winter Meetings that results in deals either beginning or being consummated.

I believe it’s because there is a Winter Meeting.

General Managers don’t have an opportunity to meet like this all together during the season (except for the All-Star break).

There is something comforting, safe and natural in conducting business with people you can actually see and “press the flesh” with.  There is only so much one can do over the phone, email or other digital and social channels.

Let’s translate that to this ever-changing world of digital and social media.  We communicate with others online in these social spaces.  Some even develop friendships.  Others conduct research and crowdsourcing for projects this way too.  And there are cases when productive work and business gets done.

However, I am a firm believer that when the opportunity arises people, brands and businesses should take the opportunity to meet face-to-face.  Relationships become stronger.  Trust becomes built. We put faces to names, voices and avatars.

Something powerful happens when people get together in their “protein forms” (credit to Mitch Joel for that term).

Just ask the Boston Red Sox and Carl Crawford.

5 Questions with Andrew Witkin – President of StickerYou.com

On a weekly basis I hope to introduce to you some of the interesting people I encounter in Toronto and everywhere else I go.  Here is Andrew Witkin.  Andrew is the President of Toronto-based start-up StickerYou.com.

What motivates you to do what you do on a daily basis?

We are motivated to create a breakthrough solution for anyone in the world’s sticker needs. We get excited knowing that we are pioneering new ground and creating partnerships with customers and consumers to help make our platform better. Most of all we love seeing people’s reaction to getting their own personalized sticker product. That fuels us every day.

Do you have any success start-up tips for people wanting to create a name for themselves in your industry?

Take time to plan the business model such that what you are creating solves a problem, is differentiable, and (most importantly) is something that you can be passionate about. If you are going to have to work religiously at anything, you’ll want to love doing it. Determine what is needed from the technology. Build the core technology first, and not all the frills around it. Test the concept with customers and iterate.

In your opinion why is Toronto a hotbed for cool tech start-ups?

I believe people in Toronto collaborate fairly well and there is a diverse pool of talent to pull new concepts together.

What’s your favourite tech toy and social media site and why?

I have only used it a few times, but the iPad is impressive. You really enjoy the depth and simplicity of leisure consumption when using it, and I think that is powerful. If you can have fun using your media you are going to use it a lot more. I am admittedly not a huge user of social media, in part because I have less time for it, but when I do have some time I enjoy the features Facebook provides me.

Who would you say is one of Toronto’s social media/tech stars and why?

I think some folks I am following actively are Erin Bury and Sarah Prevette of Sprouter. They are doing a lot to raise the profile of start-ups in Toronto. Anything that can be done to raise the profile of the city is great!

5 mobile apps for real estate – post 8 of 31

marketing in a social age is devoting 31 posts this month to social and digital media and the real estate industry.

  1. REALTOR.ca for Windows Phone 7.According to the press release, the REALTOR.ca app provides house hunters with the functionality of REALTOR.ca while taking advantage of Windows Phone 7 device features such as GPS.  The app allows users to search for houses and properties across Canada and to connect with REALTORS to view, buy or sell a property.  Photos, newly listed properties and open house information are all available.
  2. Zoocasa’s mobile search for iPhone. On your iPhone, Zoocasa uses the GPS to pinpoint your location and show you all the nearby homes that are listed for sale and indexed by Zoocasa.
  3. RealEstate411.  This app was released this past springin Canada.  This marketing tool that allows Canadian Realtors to generate leads, deliver instant property information and connect with prospective buyers over any cell phone.
  4. HomeZilla’s Neighbourhood Knowledge.  HomeZilla’s Neighbourhood Knowledge iPhone app makes researching Canadian neighbourhoods very easy: You can find the closest schools, parks, coffee shops, demographic information, electoral history, and much more.
  5. RentCompass.  RentCompass for the Android combines the rich functions of Google maps with your Android’s GPS into a very easy and powerful tool to find your next home to rent.

Do you have a favourite mobile real estate app?

5 blogging for real estate points – post 7 of 31

marketing in a social age is devoting 31 posts this month to social and digital media and the real estate industry.

Blogging may be the simplest thing you ever do to market yourself and your business.  You can write almost from anywhere and at anytime.

Here are 5 points about blogging for real estate:

  1. Make sure you have a website that you can blog on.  Personally, I would stay away from company’s that offer templated and boring realtor sites.  Try WordPress or even the Blogger platforms.  There are amazing realtor-focused templated sites out there.  I just have a hard time finding them.
  2. Blog consistently.  You don’t have to do it everyday. I advise against it (even though I’m doing it this month) and suggest something more manageable.  Maybe 1-2 times per week.
  3. Variety is the spice of life. Feel free to post your latest listings.  Also feel free to post neighbourhood news, interesting recipes, real estate trends and even stuff that’s happening in your personal or professional life.  You want to be able to relate to your potential audience.
  4. Encourage comments and questions.  Don’t be afraid if people disagree with you.  Having conversations is what you want.  It will give you an opportunity to shine.  So please don’t disable your comments section.
  5. Don’t stop.  I’m not promising a get rich quick scheme.  Building readership and a community of readers takes time and effort: just like a real relationship

Bonus:

Have a catchy title to get people to read your blog post.

youtube and real estate – post 6 of 31

marketing in a social age is devoting 31 posts this month to social and digital media and the real estate industry.

My last post on digital marketing and real estate was about podcasting.  This one will be about YouTube and how you could potentially use this tool to market your real estate business.

Note:

Before we continue, a reminder:  These 31 blog posts are not meant to be an exhaustive list.  Nor is each post a complete post.  Digital and social media marketing changes constantly so to write everything in one post would be impossible.  What these are meant to do is act as a catalyst for you to change or adapt the way you are marketing yourself and your business.

YouTube

YouTube allows you to post videos and share these videos via comments, links, social media sharing and embedding the actual videos on your personal site or blog.  Here are two ways that videos can help promote you and your business.

Content

The obvious one is content.  Create fun and compelling content.  You can film anything from an open house, your latest listing, neighbourhood news or anything you and your clients might find interesting.  George O’Neill and David Pylyp are two Toronto-based real estate agents who really understand how to take advantage of this medium.

Both of these agents post everything from neighbourhood landmarks, client testimonials, and even humourous videos asking for your business. Their videos are almost always short and informative.

Link Building

The other thing these two agents have in common is that they understand the concept of link building and the important role this plays in building traffic and potential clients.

One of the things you will notice is how both George and David refer the viewer back to their website.  The best case scenario is that a viewer has stumbled upon their YouTube videos and finds them interesting enough to visit their website and leave a note for George or David.  We would all love this!

Here’s the worst case scenario:  Google recognizes a link between YouTube (a popular site) and their personal blog (not as popular).  In turn, Google ranks George and David’s blog a little higher.  Amazing!  Why?  Now, when you search for real estate information using terms that George and David have capitalized on, you will find them!  Brilliant!

Want to understand link building more?  Click here.

Want to understand how to make simple, easy and effective videos?  Get yourself a camera such as a Flip Mino and press the little red button. It’s that simple.

podcasting for real estate – post 5 of 31

marketing in a social age is devoting 31 posts this month to social and digital media and the real estate industry.

By now you may be thinking to yourself, “I don’t think I can do this blogging or social media thing.”  Maybe it’s because you can’t figure out how to get your thoughts into the written word format.  Don’t be so hard on yourself.  It takes time.  I know. It’s taken me a long time and I don’t think I’ve arrived at all.

Maybe you like to talk though!  That’s where this post’s idea comes from.  If you like to talk, then podcasting may be for you.

Why Podcast:

Let’s first discuss what podcasting is.  Here’s a great video from friend Lee Lefever of Common Craft:

[youtube=http://www.youtube.com/watch?v=vMgemQahuFM]

Do you see value in telling your story to an audience you may not have had access to?  That’s what marketing is all about.  Reaching new potential markets.

When you do start podcasting remember to share value.  Similar to your monthly newsletter it’s not always about the last listing you sold or the new property for sale. Talk about how to take care of your home, tips on saving for a down-payment and even your grandmother’s excellent pie recipe.

How to Podcast:

Here’s where it gets a little tricky.  I host a podcast called Social Media Show which is hosted by Perpetual Radio Networks (PRN).  If you were to stop me on the street and ask me “How does somebody start podcasting?” I may not be able to provide you with a proper answer.  However, if you asked me “How did you start podcasting?” then I can answer!

How I got started in podcasting:

I knew I wanted another outlet for my thoughts.  And I knew I wanted another outlet to tell the stories of people I was running into in my life.  Finally, I knew that my interest was mainly in social media.  So I did the only thing I knew how to do.  I tweeted:

I want to start a podcast. Can anyone help me?

Guess what happened?  I received a tweet back from PRN saying they were looking for someone to host a new show on their network.

Happy podcasting!

Tell us about your podcast or if you want to start and don’t know where to go leave a comment below.  Someone here may be able to help you.

get recommended on linkedin for real estate – post 4 of 31

marketing in a social age is devoting 31 posts this month to social and digital media and the real estate industry.

Here’s a neat little tip for those of you in the real estate industry.

Recommendations are a huge part of your marketing campaign already.  Guess what?  Recommendations are a huge part of LinkedIn as well.  If you’re not familiar with LinkedIn, here’s a quick description courtesy of WikiLeaks Wikipedia:

LinkedIn is a business-oriented social networking site. Founded in December 2002 and launched in May 2003, it is mainly used for professional networking.

LinkedIn’s recommendations are a vital part of creating new connections in the online and offline worlds.  They are identical to “centres of influence” or references on a traditional resume.  What they do is give the reader comfort knowing that there are other people out there who think highly of you and even recommend your services.

Here are 4 steps to get a LinkedIn recommendation:

  1. Set up a LinkedIn profile which includes your real estate business.
  2. Connect with friends, clients and business associates.
  3. Ask current and former clients to help your business by recommending you.
  4. Once someone has recommended you, you are able to see it before you approve the comments.

Simple!

Now you can use these recommendations to help promote your business.

How do you use LinkedIn?  And what other digital and social tools do you use to promote your real estate business?

google places for real estate – post 3 of 31

marketing in a social age is devoting 31 posts this month to social and digital media and the real estate industry.

I’m only 3 posts in and I’m getting the feeling that this is going to be harder than I thought.  I want to make sure that what I blog about over the next little while helps you. So if you, as someone who is in the real estate industry, have a question about how you can use digital and social media tools, please comment below.

Google Places:

Make sure you own your piece of real estate on Google.  And this means creating a profile for yourself on Google Places.  (You’ll see by clicking on the link that when you enter my domain name in Google Maps that you see where my office is located.)

A Note About Google Places:

You will need a Gmail account to use Google Places.  So if you do go ahead and create your profile.  If not, what are you waiting for?

Back to Google Places:

Ok. Here’s a couple of really neat videos made by Google on the cool features of Google Places.

[youtube=http://www.youtube.com/watch?v=y6kT6LWEkZk]

[youtube=http://www.youtube.com/watch?v=vUzMu8GXNUM]

I would love to read your comments on how you will use Google Places for your business. Comment below.

are you searchable? – post 2 of 31

marketing in a social age is devoting 31 posts this month to social and digital media and the real estate industry.

Are you searchable?

If not you should be.  If I did not personally know a real estate agent there are a few places I would go to search out for one.  I will share with you how I would look for them and where I would be.

Google

Are you searchable on Google (or really any major search engine)?  People might not search for you but they are searching for agents in a neighbourhood or within a specific area.  For example, if you specialize in condos in Toronto’s Scarborough Bluffs area, make sure you can be found if someone types in : “Toronto Scarborough Bluffs real estate agent”.

How do you do this?

There are a number of ways.  Here are two ways.

First, optimize your search.  A good SEO expert will make sure that the keywords you want to be found by are used on your main website.

Second, take advantage of social search.  A proper blogging and using micro blogging strategy is a great way to increase the chances of you being found.

Twitter

Being searchable on Twitter is not hard.  The point here though is twofold.

First, make sure that you tweet enough that your content gets becomes relevant and is then found by the search engines.  Second, create enough good content that people on Twitter find you interesting and useful.

Important Twitter Point:

It’s okay to tweet out your listing.  However, what might not work is ONLY tweeting out your listings.  Be human.  If you were at a party (unrelated to real estate) would you only talk about real estate? Try it and see how fast you’re looking for someone to talk to who’s interested.

Facebook

I will cover Facebook a bit more in a later blog post.  Understand this though: Facebook has become one of the world’s most popular search engines.  Many people will search on Facebook just like they search on Google.  And Facebook’s search is powered by Bing; a competitor of Google’s.

My advice here is to create as much relevant and compelling content on Facebook as you do on your blog and on Twitter.  One of the things you can do is to publish your blog on Facebook.  This allows your thoughts to be read by those who may be Facebook friends of your’s but not savvy enough to search for your blog.

 

31 for real estate – post 1 of 31

Why wait for New Year’s Eve to make a resolution.  Not that this is a resolution. But to make a decision like this one in one of the busiest months of the year can be considered insane.

All month long I am devoting this blog to sharing my thoughts on digital and social marketing.  My focus is going to be on the real estate industry: real estate agents, real estate companies, real estate service providers, and mortgage professionals are just some of the subjects that I will comment on.

How will I come up with 31?  With your help of course!

I do have almost a decade of experience in the real estate industry so I’m sure Ill have plenty of content.  However, if there are questions you have regarding real estate and how digital and social marketing are effecting this industry, please feel free to comment on this blog.

In the meantime, here is my first piece of advice:

1 of 31:

Don’t be afraid to learn.  I was recently at a real estate social marketing conference.  The one thing everyone had in common was fear of the unknown.

What was this thing they call social media?  Do we need to know how to twitter to survive in the new economy? I’ve been in business for 15 years so why do I need to learn all this new stuff now?

You need to learn because you want to learn.  You need to learn this new stuff so that you can relate to and serve your clients.  You need to learn so that you can continue to stay relevant and profitable.

Feel free to comment and ask questions below.