Category Archives: digital media

Canada’s federal election: social media won’t matter

Cover of "The Audacity to Win: The Inside...
Cover via Amazon

There.  I said it.  Social media won’t factor into who will be asked to form Canada’s next federal government.  And it’s not because that social media isn’t important.  I believe it is.  I will be informed by it.  I will continue to be influenced by the messages from other users whom I “follow”.  And so will many of you.

The fact remains though that Canada’s social media “winner” won’t directly influence the results of next month’s election.  And here’s the reason why:  Canada’s politicians, parties and their “social media” advisors are not using it to win.  They are using it to message and communicate.  And that’s a huge difference from where I’m sitting.

Winning takes more than telling people what you stand for.  It’s more than just asking for donations.

Winning with social media requires 4 specific things to be in place:

  1. The candidate MUST be a once-in-a-generation candidate who exudes passion and whose message resonates with the Canadian electorate.  Take a look around you. Which leader of Canada’s major political parties reeks of passion? Stop looking.  There isn’t one.
  2. The tools must be relevant to today’s electorate.  My mom is on Facebook and my dad just signed up for LinkedIn.  One point.
  3. The candidate or party must allow people to organize at a grassroots level and be provided with the tools to make their job and lives easy.  Ain’t gonna happen this time.  Will this ever happen in Canada?  Maybe.  Calgary Mayor Naheed Nenshi seemed to have been on the right track.  That was municipal politics.  Federal politics is a much bigger beast.
  4. Be transparent.  Sounds like an oxymoron.
If these 4 factors sound familiar to you it may be because I blogged about these back in 2009 when I reviewed the Obama election and the book, “The Audacity To Win” written by campaign manager David Plouffe.
So, in my opinion, Canada’s political leaders and their parties only meet 1 out of four requirements.  Therefore, what happens on Twitter, Facebook, or even the blogosphere won’t matter one iota when it comes to powering the next leader as Canada’s next prime minister.
What say you?

(Update) Toronto’s social media winner: sports team category

(UPDATE – 4/19/2011: I’ve included links to all the web and social sites to the team listed below as well as numbers if applicable.)

Criteria:

Revenues generated as a direct result of social media.  Here’s why this is the most important factor in determining the winner. What do fans want most? A winning team. The best situation would be a championship team. And the factor that determines whether or not a team is of contending status or not is their ability to financially attract and retain talent.  And for the purposes of this blog post, let’s see which Toronto sport’s team has reaped financial benefits.

Wait a sec:

Fan engagement and reach is important too.  In this day and age of instant communication, sports fans demand up to the second updates.  This is why athletes and media are heavy users of tools like Twitter. However, to measure the “return on investment” of social media engagement.

Also, understand that these are just my observations.  I have not interviewed anyone who works for the nominees even though I know them.  The purpose of this blog is to give my viewpoint and to spur some discussion.  I would love to hear your thoughts on who is “winning” the social media game.  On to the nominees!

The nominees:

Toronto Argonauts

Twitter: 4,696 Facebook: 2,727 YouTube: 253,697 upload views

The Argos website has share functions throughout. Furthermore, their Facebook, YouTube and Twitter channels  are well populated with a fairly engaged online community.

Toronto Maple Leafs

LeafSpaceMonika: 8,713 Twitter: 48,642 Facebook: 378,572

Their Leafspace.com fan-focused site drives both fan engagement and revenues via advertising and ticket and merch sales.  The Leafs also have a huge following on both Twitter and Facebook.

Toronto Blue Jays

Social Media Clubhouse, Twitter:  32,210 Facebook: 249,397

A very busy website where the social media properties are hard to find. While we did see the BlackBerry sponsored Tweeting Tuesday’s ad, we had to scroll down to the bottom to see the Twitter and Facebook links. The BlueJays also have a very popular Facebook and Twitter following with a highly engaged audience.

Toronto Raptors

Twitter: 30,697 Facebook: 204,592

Piggy-backing off their Maple Leafs cousins, the Raps have done an amazing job with their Raptorspace fan site as well as with their Twitter and Facebook pages.

The Winner:

This is a hard one.  I’ll be honest tough. Before I even started to write this I had the Blue Jays picked as the winner. Why? They had actually obtained a sponsor as a result of their Tweeting Tuesday’s initiative – BlackBerry. The Blue Jays are improving in how they communicate and engage with their fans via social media. And last year they not only obtained a sponsor for one of their social media properties, their parent company (Rogers) has done a great job by looping in all their media properties. Listen or watch a game and there will be mention of “following” or “friending” the Blue Jays. But…

The Leafs are the perennial favourites here in Toronto. Yet picking them would be too easy and lazy.  However, after some surface research, I have to announce the winner as the Toronto Maple Leafs.

The Leafs have  done an amazing job interacting and engaging with their fans on Facebook and Twitter.  They (as well as the Raptors) have also created a fun and interactive fan site called Leafspace. And when it comes to monetization they have conquered that too. A cursory glance at their website shows corporate ads on their fan areas. And they also held a Facebook competition  which was sponsored by a corporate sponsor.

Congrats Toronto Maple Leafs! And a HUGE thumbs up to the Toronto Blue Jays for doing a kick ass job in a relatively short period of time (and for inspiring this blog post!).

back to basics

I know what you’re thinking:  

Its about time Karim blogs about something other than “5 Questions”.  And you’re right. It is about time.

As many of you know, I’ve recently started a business called thirdocean with the talented Carolyn Van.  And I never realized how busy it is to own and operate a business.  Especially in the ecosystem we play in.  Now, don’t get me wrong. I’m enjoying the energy, drive and passion that it takes to build a business.

Yet something was missing.

You.

Now I know this blog is not the most popular in the world.  And neither is my podcast. But I can promise you this:

I’m getting back to basics: Creating content that is interesting  and creates conversation.

Why?

Because “creating content” is what enabled me to get to the point where I could even fathom starting a business with a partner.

The work that I do is interesting to me. Probably not too important to you though.  But the conversations that we were having on my podcast and blog were interesting to you.

So I’ve decided to dedicate time 2-3 times a week to share with you my thoughts on the marketing industry in today’s social world.

And before the end of the month I’ll be podcasting again.  With the podcast (which is presently undergoing a rebranding and refocus) I’ll be bringing to you some of the most interesting personalities from a variety of industries:  Sports, Music, Fashion and much more!

I’m looking forward to this new “chapter” in my journey and I hope you’ll stay for the ride and even invite a few of your friends to join us.

I already have my next blog idea too! Which Toronto sports team is #winning in the social media game? I’ll release it Monday. I think you’ll be surprised at who the winner is.

5 Questions with Mark Graham of @RIGHTSLEEVE

Mark Graham is the founder of RIGHTSLEEVE.COM, a leading Web-based promotional products company. Utilizing a mix of promotional products, design and technology, RIGHTSLEEVE develops merchandise programs for brand leading corporations across North America. RIGHTSLEEVE was founded in 2000 and has been the recipient of several industry awards. RIGHTSLEEVE was the National winner of the Dell Small Business Excellence Award, presented to businesses that use technology in innovative ways to enhance customer experience and company growth.  

What motivates you to do what you do on a daily basis?

I like to make a positive impact in everything I do. I love being involved in projects where I can change the way things are done for the better. If there is no opportunity for me to make a lasting impact on projects I am working on, I get bored very quickly.

If you had 30 seconds to impart your wisdom on a classroom of soon-to-be graduates, what would you say?

If there is any time to start your own business, it’s now. You are less willing to take risks when you are older and have competing commitments (family, mortgage, the safety net of an existing job).

In your opinion, what has been one of the most important technological developments over the past 12 months?

The continued sophistication of social networks, and the extension of social networking into the enterprise. I think this will have a dramatic effect on how people at work communicate with one another as we just seeing the beginning with services like Yammer and Chatter. Better communication begets more engagement which begets a more enjoyable work environment.

If you had a crystal ball, what would you say will be the most important technological development over the next 12 months?

Data mining and the semantic web. We’ve been talking about web 3.0 for a while now, but it has yet to really take off. I think that companies are getting a lot better at using the data available to help us make better decisions in our lives.

Who is one of Canada’s tech stars and why?

Mike McDerment, CEO of Freshbooks. In 5 years, Mike and his team have created one of the world’s most enduring and beloved applications with over 2,000,000 users. He and his team have made a pretty mundane task (invoicing) easy, fun and social. They have been laser focused on solving one point of pain for their customers and have been enormously successful by staying committed to this goal. There are not many other privately funded Canadian success stories like Freshbooks on the world stage.

Ben Baldwin of ClearFit.com answers 5 questions

Toronto-based Ben Baldwin is the co-founder of no less than 2 successful start-ups.  Most recently, Ben started ClearFit of which he is still building and expanding. According to Ben, “ClearFit is the only online hiring solution that makes it easy for anyone to find and hire the best person.” Let’s start chatting with him…  

What motivates you to do what you do on a daily basis?

Our business makes a positive difference in peoples’ lives, so that motivates me.  We’re matching people with jobs in which they’ll find the most fulfillment and success.  We’re also helping companies with their most critical task: hiring employees, and we’re doing it in a way that’s quick and easy, so we eliminate a great deal of pain for them (e.g. hiring mistakes).

If you had 30 seconds to impart your wisdom on a classroom of soon-to-be graduates, what would you say?

I would tell them to learn how to fail and, therein, learn what they’re good at.  In other words, failure isn’t bad if no one gets too hurt and you’re learning from it.  Don’t make stupid decisions, but also don’t be afraid to take risks.  Canadians have a lot to learn from Americans in this regard: the word “risk” is a positive word in the US, while it’s a negative one up here in Canada.  Once you learn how to take risks and fail, you’ll learn so much more about yourself and your limits, what you’re good at and what others will and won’t do: an ongoing lesson in human nature.

In your opinion, what has been one of the most important technological developments over the last 12 months?

Everything being bought through app stores.  First, mobile app stores like Apple’s came to prominence, but now we’re seeing a lot of companies hosting their own app stores for full scale apps (pioneered by Salesforce.com), like Google, Bell and some banks.  This will simplify software and make it easier to integrate together, so we’ve seen the emergence of more small companies with highly specialized software.

If you had a crystal ball, what would you say will be the most important technological advancement over the next 12 months?

As I said above, I think we’ll see the emergence more small, highly specialized software firms, birthed from Y-Combinator-type funds, up to “super angels”.  APIs and large distribution platforms allow integration with existing marketplaces, so these “long tail” solutions can find life with very little money.

Who is one of Canada’s tech stars and why?


I would definitely say Jim Balsillie, because he’s taken a very brash, unapologetic and therefore “non-Canadian” approach with RIM.  I like that he’s a fighter … that he has balls.

Mediazoic: the birth of a new era in music and media

This post was originally posted on XConnectTO.

Another reason to attend April 7th’s FashionConnectTO:

You will probably see Toronto’s “next big thing.” How can we say that? You need to look no further than our last event, MusicConnectTO.

mediazoic

One of the panelists at MusicConnectTO was Greg Nisbet of Mediazoic. Mediazoic is simply a network of internet radio stations. Mediazoic makes the software which allows you and I to create, customize, & dj our own radio station…or stations.

Next Thursday, March 31st, Mediazoic goes live! And we couldn’t be more excited or happy for our friends!
Of course, all of you are invited. Here are the details:

At 9pm, on March 31st, Toronto’s Revival will play host to celebrate Mediazoic’s launch and to host Mediazoic’s own awards show – The Zoics – all live-streamed to the Internet.

Currently broadcasting in private beta, Mediazoic is counting down to midnight (April 1, 2011) when it goes live to the public.

For only $10 at the door, you can be part of this historic evening. The Zoics feature awards for categories like Coolest Hat and Sexiest Guitar, presented by local music scene notables. All bands receiving a Zoic will also be playing live.

And in the spirit of new and social media, Mediazoic has a couple of cool things for everyone to participate in:

  • Have a cool idea for an award category? Let us know by posting on this event’s Wall, and if yours is chosen, you’ll win free admission!
  • Can’t afford the $10 admission price? Enter our VIP Streamer Contest: http://mediazoic.com/vip/

Register for the Mediazoic launch on their Facebook page: http://www.facebook.com/event.php?eid=172752949441589

Enter the VIP Streamer Pass Contest: http://mediazoic.com/vip/

And, of course, don’t forget to check out FashionConnectTO and to register!

MusicConnectTo Wrap Up from XConnectTO on Vimeo.

A serving of Chicken Balls with Rob Kenedi

Image representing Endloop as depicted in Crun...
Image via CrunchBase

After the successful launch of their new Chicken Balls game I caught up with Endloopp Studios partner Rob Kenedi.  Rob has a very strong entrepreneurial background having managed the technology for a Canadian incubator, running a new Canadian venture, Pigsback, and am now as a Partner at Endloop Studios.

After the iMockUps for iPad you release a game?  Why?  Why not more apps for enterprise and developers?

We have actually been releasing productivity apps and games since our inception. We had a hit with Arcade Solitaire: TriTowers, one of our first apps that is still played by many happy gamers today, and have been going back and forth between productivity and gaming apps as we like to work hard and play hard, and know our users do too. We have a number of products in our pipeline, and we will be continuing to support iMockups with some really cool features coming soon, including a viewer for the iPhone. In this case, we had a vision for Chicken Balls and knew that the timing was right, so we went all in on the game, and we could not be more thrilled with its success. We’re also proud of the fact that we launched Chicken Balls a few days after the iPad 2 launched (we all went down to the US to pick them up to test on them). This carries on our tradition, as we launched iMockups the day the first iPad came out. We created iMockups as our first iPad app since we knew that designers and developers wold be the first customers of the iPad. We all now know that the iPad has gone very mainstream, and know that games are a very compelling offering on the iPad, so we developed Chicken Balls. As an aside, we used our iMockups chops to create a level designer for Chicken Balls that allows non-developers on our team to create levels: http://blog.endloop.ca/blog/2011/03/02/chicken-balls-game-level-design/ .

What early numbers can you share from Chicken Balls in terms of downloads and revenues?

We are very pleased with our sales and revenue numbers despite only being on the store for 6 days. But we are even more excited at the reception we’ve had from users around the world. Being the #1 game in Canada and the #3 game in the US is really gratifying, and we are thrilled that so many people are getting a chance to enjoy our labour of love. We are sure Farmageddon has something to do with it too!

People say that 99 cents is not enough for the amount of time and resources it takes to develop apps (especially games).  How would you respond to this?

99 cents is definitely a tough price point to bet on (Chicken Balls is currently on sale for 99 cents, but the full price on the iPad is $4.99). Our approach to developing apps in general is that we treat the app as a product rather than a one-off idea. We think that a common mistake is to simply throw an app up on the store and hope it does well. Apps must be thought of as products, and the revenue model has to be baked into the plan when choosing what products to focus on building.

What’s next for Endloop?

Most immediately, we’re going to focus on providing more levels and continuing to deliver new content for Chicken Balls. Not only are we continuously improving the game itself, we will be releasing the iPhone and iPod touch version of the game in the next few weeks, and we know from our tweets and emails how many people are waiting for that version to come out.

5 Questions with Saif Altimimi

Saif Altimimi is the CEO/Co-Founder of NoteWagon.com, a platform that enables students to trade course notes and other study material in a social manner online. NoteWagon has grown to over ten thousand students in four months. He is currently in his 3rd year at the University of Guelph studying Environmental Engineering with a passion for entrepreneurship.

According to CrunchBase, NoteWagon recently received $50,ooo in seed funding.

What motivates you to do what you do on a daily basis?

I am motivated on a day to day basis to create experiences that can change people’s lives. Just the mere fact that whatever I do could potentially influence thousands of people holds great responsibility to pursue greatness. I have a responsibility to the citizens of NoteWagon to not only fulfill their studying needs but ensure that they have an awesome experience doing it.

If you had 30 seconds to impart your wisdom on a classroom of soon-to-be graduates, what would you say?

Well… still being in my undergrad I can’t say that I am necessarily the wisest person.  I think people need to learn that school isn’t everything. Differentiating yourself in some shape or form is important. Also, I encourage soon-to-be grads to pursue what they love. Don’t do things you are not good at. Focus on what you are exceptional at and just iterate that for the rest of your life.

In your opinion, what has been one of the most important technological developments over the past 12 months?

I would say the most important developments are the different mobile platforms that have launched. Now a wider variety of apps are enabling people to experience some pretty fantastic features. I am especially interested in location based apps, I find that they enable some pretty interesting changes to the way we interact.

If you had a crystal ball, what would you say will be the most important technological development over the next 12 months?

The rise of Tablet technologies is something I am looking forward to . I believe tablet technologies will advance in their computing capabilities and offer the same experience as a laptop would. I can just picture students studying for their Monday exam on NoteWagon using a tablet.

Who is one of Canada’s tech stars and why?

It’s been exciting to see new tech stars emerge from across Canada over the last couple years. Just saying one is tough, but I would have to commend Waterloo’s Ted Livingston. The creator of Kik, he is a product mastermind. He has shown passion and motivation even through some tough road blocks. I really wish him the best of luck.

5 Questions with Dave Hale

Dave Hale is the founder and CEO of the Ottawa based social media agency, Soshal Group. The agency partners with local and national digital, marketing, PR and integrated agencies to deliver social media strategies, community management and channel analysis to their clients. While he works in the social space, Dave is passionate about traditional media and shares his rantings on the connection between old and new marketing and branding practices on Soshal Group’s Soshalize Blog. Connect with Dave on Twitter @DaveCHale.

What motivates you to do what you do on a daily basis?

Passion. It drives me to work harder every day, to learn as much new information as I can, to connect with new people and to succeed.

If you had 30 seconds to impart your wisdom on a classroom of soon-to-be graduates, what would you say?

I wouldn’t need 30 seconds, I’d need ten. “Work Hard.” I feel that the saying “Work smart, not hard” is great if you want to increase your time away from work or your business but, if you truly want to succeed, being smart can only get you so far. Doors don’t just open for you, you need to knock first.

In your opinion, what has been one of the most important technological developments over the past 12 months?

I’m a big fan of the Windows Phone 7 because the smart phone market needed more competition. There are very few industries or verticals where there are only three major players (RIM, Apple, Google) and this can be dangerous for two reasons. Firstly, while there is an arms race to conquer new markets and build out more functionality, these developments are stalled because of consumer demand. With more players comes more marketing dollars, greater market penetration and overall acceptance, which leads to purchase desire and action. Secondly, we’re at the mercy of the big three, just like we are with Canadian mobile carriers (Bell, Rogers, Telus). We need more Wind Mobile‘s entering the space to disrupt the industry a little bit, expose its flaws and stimulate change. Perhaps Microsoft will just be a 4th big player, but the foundation is being laid.

If you had a crystal ball, what would you say will be the most important technological development over the next 12 months?

In the marketing world it will be location. Facebook Places, Foursquare and Gowalla all allow brands and businesses to have a digital store-front, a concept the website has tried to replicate for over a decade. The difference is that I don’t scream to the world that I’ve just entered Amazon.com. Location, and the integration into social, will give brick and mortar businesses a greater ability to compete in the digital space.

Who is one of Canada’s tech stars and why?

Seeing as how metrics and social media analysis would be my next choice for “most important technological development in the next year”, I’m going with Chris Newton, founder and CTO at Radian6. Why? It goes beyond the awesome business he and his team have built and has more to do with something I’m also passionate about. Community. Radian 6 could set up shop anywhere in the world, yet they choose to remain in Fredericton, NB.

5 Questions with Jeremy Campbell of Spidvid

Jeremy is founder and president of Socially Collaborative Media, Inc. a company focused on changing the status quo of the traditional video production industry through Spidvid’s   community and new media platform. He is obsessed with sports, food, and his family. 

What motivates you to do what you do on a daily basis?

I know it’s a bit cliche for an entrepreneur to say, but I want to change the world. In my case innovate the video production world by making it more open, connected, and globally collaborative.

If you had 30 seconds to impart your wisdom on a classroom of soon to be graduates, what would you say?

Do what you love and you will never work a day in your life. Follow your passion and get a job that reflects that passion, or better yet control your own destiny and start your own company. There is usually a fine line between success and failure, people usually give up too early and quit when things get tough, but to push through that resistance is when the big wins happen. Oh, and read all of Seth Godin’s books and his daily blog.

In your opinion, what has been one of the most important technical developments over the past 12 months?

I would have to say the introduction of the iPad, just because it’s creating a whole new product category that will be totally mainstream in less than 5 years from now. Tablets have also killed off the Netbook market in a big way. My answer is also based on me being an Apple fan boy.

If you have a crystal ball, what would you say will be the most important technical development over the next 12 months?

Tough to say, technology is moving so fast that it makes predicting its future so challenging. I would say that millions of people will cancel their cable or satellite TV subscriptions in favor of using a box like Roku or Apple TV to watch their content online, and save lots of money. The “cord cutting” movement is just beginning right now.

Who is one of Canada’s tech stars and why?

It’s been exciting to see new tech stars emerge from across Canada over the last couple years. To say just one is tough, but Jordan Banks is leading Facebook Canada, so with Facebook being the fastest growing tech company in the world I give the honour to this remarkable gentleman.