All posts by karimkanji

Trust Agents

I’ve completed my first book of 2010 even thought I started in 2009. 

Trust Agents – Using the Web to Build Influence, Improve Reputation, and Earn Trust was written by Chris Brogan and Julien Smith.  Click on the names to follow these trend setters on Twitter as well as on their own personal blogs.

So what is this book about?  

Trust Agents, in my opinion, is the authours attempt to outline how to properly use the Web.  You see, many people think that just by blogging, being on Facebook and tweeting is enough.  The first thing I thought was that I will get on these tools and people will want to know what I know.  They will want to buy what I’m selling.  I’ll be rich in no time flat.  How wrong was I.

Over time I have figured out that it is very important to create something of value and to engage in the various communities.  Trust Agents makes the case for this using examples and the authour’s own personal experiences.

What’s next.

Here’s what I’ve done.  First, I’ve renamed the title and focus of this blog.  “Being helpful” is a simple yet very powerful statement.  It means that I will attempt to be helpful in the blog posts here.

Second, on Twitter I aim to re-tweet (RT) interesting and informative tweets from other people.  I do this because there are other people who have lots to offer.  And I’m smart enough to know that I don’t know everything.

Third, get involved.  Join and attend a MeetUp.  It can be formal or informal.  But engage in and with the community you want to influence.  Whether you are looking for a job, career change or want to sell your wares to.  The technology may have changed but the rules of personal engagement have not.  It is still important to place value on people and to treat them as human beings rather than just faceless consumers.

There will still be posts that I blog about that are personal to me.  I might have another suggestion for the Blue Jays or maybe even a guest post or two.  You’ll also get an update on the books I have completed reading.  And on Twitter, you’ll also come across tweets on articles that I write for other sites.  You may even notice that I also tweet about stuff I like.  In 140 characters one can only be so helpful.  Being human also means having a personality.

As Mike Wilner and the fine folks at Drunk Jays Fans says, 
Reasonable and Rational comments are welcome!

Begin

I know what you’re thinking (thanks Magnum PI!)…

“Here’s another New Year’s Eve prognostication.” Or maybe you’re saying to yourself, “Not another Resolutions post!”

Wait.  If you’ve read this far then you’re hoping, feeling or thinking, “Maybe this will be different.”  And it is. 

When a new year, or in this case a new decade, arises it is very easy to reflect upon the past and focus and plan for the future.  You want to lose weight; make more money; have a better relationship with your family and friends.  Is there anything else?  If so enter it here–> _______.  Get the point?

We all want to begin. Again.

But why?  And how?

Let’s tackle the why first.  As humans, we all have an innate desire to improve – constantly.  And that’s cool.  Who am I to argue?  I want to improve.  And I’m sure you do too.  But why?  Is it something you want to have?  A brand new car or that condo downtown?  Or maybe it’s something you want to be able to do.  Like start your own business or take one month to travel to Spain.

Here’s my question to you:  How long has this been your goal?  My guess is that it’s been in your mind or on your fridge for years.  And if that’s true then the question is not “What do I want to achieve?”  The question to ask is, “HOW do I get my goals?”

Move forward.

So let’s say you want to move to Africa.  That’s your goal.  Move forward.  What do you need to start doing to actually get there.  Do you need a job when you get there?  How about accommodation?  I’d imagine you might need to get some sort of shot. 

Personally, I have no idea about going to Africa.  But the same can be said of anything.  A goal you’re reaching towards is something none of us has ever achieved.  Besides asking ourselves what we need to prepare for, the next best step is to ask someone who has achieved what we want.  So, let’s say I wanted to go to Africa.  I’d ask a few of my cousins and uncles who have actually gone to Africa.  Simple.  They’ve gone and they are willing to help me get there. 

Want to start a business?  Ask someone who has done so.  Want to write and have your book published?  Ask a published author.  Want to learn how to play tennis?  Hire a tennis coach.  I know.  It sounds simple.  It is.

Let’s begin.  What do you want?  Find someone to help you get there.

Happy New Year!

What do you want?  Have you found someone to help you achieve what you want?

A Video Message

Hey folks!  (I need to come up with a better greeting than “Hey folks!” – What are your suggestions? )

So, here’s my first attempt at video-blogging.  Should I just hide behind my typed words?  Is my face made for “radio”? I’m not the most techie guy (even though I’ve been known to write for a tech website) so excuse the amazing lighting, interesting background music and no make-up.

Other than that, enjoy.

[youtube=http://www.youtube.com/watch?v=wB8Le3Irb40&hl=en_US&fs=1&rel=0&color1=0xe1600f&color2=0xfebd01&border=1]
What did you think?

Heroes

Tina Turner once said that we don’t need another hero.  John Lennon sang about the working class hero.  Def Leppard even wanted to be your hero. Heck, even Meat Loaf thought this was a time for heroes

My brother once had an illustration in his bedroom that said “Have Heroes”.

However, time and time again our heroes disappoint us. 

Today, society “creates” heroes through the power of media.  Whether it be television, radio, or the various social media tools on the interwebs we have created heroes to look up to.

We had heroes on the baseball field.  We looked up to A-Rob and Sammy Sosa and Roger Clemons.  Then we tore them down for taking performance enhancing drugs and “cheating”.

We had heroes on television.  Then we threw them on the curb when we found they were cheating on their spouse.

We even had heroes on the radio.  But when he said something off colour we branded him a racist.

The latest hero.  He used to be a Tiger – the most powerful brand in the world and maybe the most recognized face globally.  Now, we can’t wait to forget about him.

Why do we do this?  Why do we build up heroes and then destroy them when they reveal themselves to be less than perfect? 

The easy response would be to suggest that we shouldn’t create these heroes.  We should look up to our teachers, fire-fighters and people we actually know.  We should have our dad, mom or brother or sister as our heroes.  I’m not disagreeing.  But to suggest that we never emotionally invest ourselves into a personality may not be realistic.

I’m a BIG fan of Neil Young.  If, for example, I were to find out that he was involved in anything shady.  Yes.  Initially.  But over the long term, I’m not so sure.  I’ll give you an example.

Chris Benoit.  you remember him?  One of the greatest in-ring professional wrestlers of all time.  He also killed his son, wife and committed suicide a few years ago.  I had a Chris Benoit DVD.  some of the greatest performances you’ll ever see.  It took me a few years before I could watch it again.  But I did.

Why?  Because I wasn’t “in love” with the person.  I enjoyed the “performance”.

You might like the service you get from a waitress or waiter at a restaurant.  Are you interested in what they do outside of work?  No.  You care about what they are giving to you at that moment.  You are thankful for their outstanding service.  And you tip them.

Why is it different when that same person is now performing in the “public”?  Is it because we choose to fall in love?  We can change the channel or leave the stadium whenever we want to.  But we choose to stay. 

And cheer.  Or jeer.

I know I haven’t answered anything here.  It’s not as easy as black and white.  What are your thoughts?

Superfreakonomics – The journey continues

After leaving university I made a vow never to read books again.  Well, Robert Ludlum screwed it up for me with his amazing thrillers and sense of humour.  I have also been on a sort of personal journey of self-improvement so titles like Master Key to Riches and How to win Friends and Influence People also find a place on my bookshelf.

Then a year ago I spied a book on my sister’s bookshelf: Freakonomics.  I thought that if my sister, a non-intellectual yet a very passionate person has this on her bookshelf, then I must take a look at it.  (Mind you I loved economics in school but didn’t have the mathematical chops to finish studying it in school.  And the cover looked cool!)  Now it’s on my bookshelf along with the follow-up: Superfreakonomics.

I follow and read up on the Freakonomics blog, so I am now used to the whimsical and humourous takes they have on life and the many decisions people make on everything from what cities people live in and why people cheat.  Therefore, I was prepared to read up on their explanations on topics such as the historical analysis on why women become prostitutes.

It would be unfair of me to pretend to do a proper report on the book.  It will be both too short and not scholastic enough.  So I won’t even try.

However, I was really impressed with the thought and effort they put into discussing two specific topics:  How to easily, and in an affordable manner, curb the ravage effects of hurricanes and how to simply slow down and reverse global warming.

So, who should read this book?  Everyone.  Why?  Because it answers the basic question that we all scratch our heads over – Why do people do what they do?

If you’ve read it, I’d love to hear your thoughts?  What book are you reading right now?

Follow Friday

There is a fun, interesting and informative ritual that happens on Twitter every Friday.  It’s called Follow Friday.  However, 140 characters is usually never enough time to highlight people one wants to give thanks to.

So, here’s my Follow Friday recommendations.  I hope you enjoy.  And “follow” these people.  They’re all good people:

  1. @TheGarfoose – Dirk Hayhurst is a pitcher for MY Toronto Blue Jays and a hilarious Tweeter.  He also has a book coming out called The Bullpen Gospels.  Buy it.
  2. @mehnazt – Mehnaz wears her passion on her sleeve. She has a cool blog and is currently writing her first best-selling book.
  3. @vasta – Sameer may be a great storyteller, but he will always be my Scout.
  4. @karmacakedotca – Marie has a cool website about culture and people and anything else she is passionate about (like why TTC makes people angry:) )
  5. @clickflickca – Joallore is a social instigator who wants to live in Las Vegas.  But if he left Toronto things would be a little quieter. 
  6. @lauracasselman – Laura‘s a KickAss word of mouth person for Agent Wildfire and always smiling.
  7. @erin_bury – Erin is Sprouter.  Sprouter is the go-to company for start-ups around the world. Erin is the definition of the connect and collaboration features of social media.
  8. @skanwar – Satish is passionate about being his own boss and using social media to help people.
  9. @casiestewart – Casie defines the social in social media.
  10. @funkstop – Rahim likes to discuss how to make things better without all the hype.
  11. @saulcolt – Saul wants me to work with him wherever he goes but he hasn’t figured that out yet. Self-professed smartest man in the world understands how to create raving fans.
  12. @AKthe5th – Aaron is one of Toronto’s many young entreprenuers.
  13. @A2BNOW – Ahmed loves taking kids to the zoo. A truly great friend.

If you want to connect with these people and their communities join Twitter. Oh yeah, the “@” usually precedes the account holder’s “handle/name”.  To check them out prior just enter www.twitter.com/NAME.  For example, you can find my twitter page at www.twitter.com/karimkanji.

These are just some of the cool people I’ve had conversations with on Twitter. 

Who do you follow on Twitter and why?

The Bullpen Gospels – A guest blog

The following post has been re-printed with the permission of the author.  The original article can also be found here.

Sometimes, when I leave the ballpark with a bad taste in my mouth, I take the long way home. Come the next day, if that taste still is there, I take the long way back to the spoon that fed it to me.

Pitching isn’t easy. I’ve never said it is, not even in the arrogance of my youth. Baseball simply won’t allow it to be. No matter how good a pitcher is, he must wind and let go of the ball. In that instant, when the little white dot flies from his hand, anything can, and often does, happen.

This unpredictable nature of baseball is what leads the men who play it to create such fanciful routines, rituals and superstitions — including buckets of chicken, compulsive tooth brushing and the occasional wearing of women’s underwear. Do these things really impact the sport or are they done simply to soothe a player’s mind?

I pray. I’d like to think my invocations are more than superstition, but during times such as these, when I wander to the ballpark, when no amount of compulsive tooth brushing cleanses the disgust, when my supplication becomes frustration about the absence of a changeup, communing with the Almighty seems less than divine.

Maybe it’s how we talk, angrily calling God into the office of my mind during aimless walks around town. Telling Him He needs to shape up, because I have a life and a career and plans He’s supposed to fulfill. I offer to go halfway, but He’s always silent during negotiation, which leads me to grumbling. Come the end, when I’ve dumped it all out, I tell Him I’m tired of meeting under these circumstances.

At the end of my most recent walk/performance evaluation with God, a sound of joy interrupted our talk, pulling my attention from the destination of the locker doors to the patch of four-base-agony I was on last night.

There, on field, were dozens of happy children.

Plastic bases marked miniature diamonds in left, right and center field, populated by parents pitching soft, foamy balls to the long, loopy swings of bat-sized kids. The players were special-needs children. Some played positions in wheelchairs, others from behind braces.

Still others stood, under the pull of autism or Down syndrome.

God and I watched the scene.

When a long swing struck a ball into play, the children let loose with shouts, chasing after the white bauble like freshly lit firecrackers. Once caught, they clamored at the opportunity to throw their prize. To whom or where seemed irrelevant. Just throwing it was fun enough.

Besides, where the ball went didn’t matter. No outs were being collected. The drama was an illusion, but a pleasant one.

The kids reset. A new hitter strode to the plate, a young girl roughly 6 years old with dark hair, a darling smile and no arms. The fabric of her sleeves hung from her shoulders like a flag without wind. Her father came to her side and held a bat with a handle wrapped in a towel. The girl pinched the padded handle between her shoulder and chin. Bat secured, she dug in.

The pitch. The swing. Grounder to everyone!

Down the line ran the girl as the fielders gave chase. She hit first base, promptly ran to second, then to third. The ball was thrown straight up, then chased again. Rounding third, heading home, the slide … safe!

A home run on an infield single, and everyone was happy.

Father met his daughter at home plate, dropped to his knees and hugged her. Despite the absence of arms, she hugged him back, firm and tight. I stood taking it all in. God, I’m sure, smiled.

I couldn’t help but wonder, what did that father and his daughter pray? Was it superstition or sincerity? Were they angry when they called on God? Did they grumble about a lack of fingers to fold while praying, how it wasn’t part of their plan, how they’re tired of meeting under such circumstances?

Or were they grateful to a God that makes hugs and home runs possible, even without arms?

Dirk Hayhurst is a 1999 Canton South High School graduate and a former Mid-American Conference Pitcher of the Year at Kent State University. The 28-year-old right-hander currently is a member of the Toronto Blue Jays, and his book, The Bullpen Gospels: Major League Dreams of a Minor-League Veteran is available for order at Amazon.com.  You can find Dirk on Twitter at www.twitter.com/TheGarfoose

Insides out

Recently, I was invited as a media guest to participate and blog at an exhibit in Toronto.  Here is that post.

If you find yourself in Toronto over the next little while, I highly suggest visiting the Ontario Science Centre and take in one of the most amazing exhibits I’ve ever seen.

Body Worlds was created by Gunther von Hagens and features real bodies and body parts.  Body Worlds uses body parts and anatomical  specimens and displays them through a process called plastination.  The results are both breathtaking and not without controversy. 

Breathtaking in that visitors are able to see the body (in various artistic poses) with entire organs and systems intact.  Controversial in that these are not models but real (dead, but very real) human bodies that have been preserved through Mr. von Hagens’ plastination process.  People have actually donated their bodies so that, upon death, they can be displayed for people to understand and be educated.

However you come away from this exhibit, one thing is for sure:  You will never forget it.  Here are some images.  If you’re not able to see this exhibit in Toronto or in your home town visit your nearest favourite online bookseller and enter in ISBN 978-3-937256-09-2.

 
 

Twitterville.

Twitterville.

It’s a place. And a book.

Shel Israel has written the answer to when your friends ask you: What the heck is Twitter?

Twitterville is a great synopsis of what Twitter was, is, has been, could be.

Shel gives a plethora of examples of individuals, companies, charities and other organizations who use Twitter to further their cause.

Early on he gives an example of an American who used Twitter to get freed from prison.  He also describes how hospitals and other medical institutions use Twitter to engage with the public.  From small companies fighting large corporations to established brands using Twitter as a PR tool, Shel gives a thorough analysis of this simple tool with a limit of 140 characters.

If you’re a student, you can use Twitter to crowdsource information and gather research.  If you’re a professional you may use Twitter to market your product or as a customer service tool.  If you’re a business owner, being on Twitter may allow you to keep up with market demands.

In the end, Twitter may also save the world. Curious? Read the book.  It’s a wonder what we may accomplish in just 140 characters.

Tell me about the book you have just read.

For Love of the Game

(I started this post back in August. The first round of the playoffs have just ended in the American League. What better time to add some thoughts. Wow!  Now the Yankees and Phillies are playing.  Time to finish this and post it for your thoughts and comments.  If you’re reading this on Facebook, and you want to comment, please take the time to visit the original post.  Thanks!)

I’m a Toronto Blue Jays fan more than I am a baseball fan. Yet, I love the game of baseball and enjoy watching the playoffs even if my team is not playing. And with the current schedule and format, I’m also glad I don’t hold my breath!

Recently, there has been lots of talk and chatter about the pathetic attendance and play this year.

So, I’ve decided to come to the rescue of the Rogers-owned baseball team and offer some (free) insightful advice, thoughts and suggestions. Furthermore, because I also believe in all this openness on the interwebs, I am encouraging everyone to use this blogpost as a forum to post more suggestions and comments.

Before I share with you my thoughts, here are what others have said/reported:

Now on with the show…

  1. Rogers needs to hire a respected baseball president and general manager. And with the not-so-recent Gaston-gate, a respected manager would be a great idea. (The recent firing of JP and subsequent promotion of Alex Anthopolous is a start. However, it’s only a start. Note: And so is the recent hiring of Beeston. 🙂 )
  2. Make the Jr. Jays package more valuable than it is. Include a pair of tickets to a game a month. Give a further gift to the parents and child. Instead of asking who the child’s favourite player is and doing nothing about it, include an autogrphed picture or baseball. (Remember, this is also about growing the future fan base of the baseball team.)
  3. Flex packs on steroids. Sorry for the using the “s” word. But it is imperitive that the Jays not only continue to market the popular flex packs. They need to spice this up. I like the invitations to special events like this year’s Cito Gaston interview. Let’s continue to be creative.
  4. Where are the local, community, high school, and college/university teams? Invite them to attend games. Offer Jays packages to them.
  5. Invite season tickets holders on a Jays paid trip to Spring Training. And watch this word-of-mouth thing explode!
  6. As a father (and flex pack holder in the past) I was never invited to a Father’s Day game. Never. Fix this and take advantage of other special days. Just don’t forget to personally invite people. Rogers owns a HUGE database. Use it.
  7. Engage. With local businesses, consumers, bloggers (ahem), the online community, etc. The Toronto model for this would be the Toronto Argonauts. The Argos engage with the community at schools, with various local football clubs and businesses at trade shows. I understand that the Jays probably do the same. Let’s do more. But let’s also let others know that you’re ou there.
  8. Invite the online community (bloggers and the like) into press conferences and into the clubhouse. Your future and current fans are part of the online community. Are you there?
  9. Study what the Toronto Argos do to sell tickets and keep fans engaged.  Even thought they may put a losing team in the field, they know how to sell tickets.
  10. Remember to always thank season ticket holders and ALL purchasers of ticket packages.  And I mean more than a thank you letter.  A free pair of tickets to a game next season or a food voucher is a start.
  11. Open dome policy. Unless it rains or snows. Of course.  There’s just something about being outdoors.
  12. The Argos (yes, them again) have a Double Blue Crew that give away prizes during the game in ALL levels and are very visible. Idea?
  13. Free baseball clinics after Junior Jays games.
  14. RIM purchased 25000 tickets for their employees to the U2 concert in Toronto.  What has Rogers done for the Jays?
  15. Engage fans outside of Rogers with mobile apps and SMS.
  16. I remember buying tickets from Dominion (Metro) for $2 way back when.  Everyone goes grocery shopping.
  17. Be more involved in the community.  Collecting cans at games is great but no one knows about Jays Foundation doing stuff outside of the Dome. Are they?
  18. Invite former flex pack and season ticket holders to come back for special game.
  19. Give away more tickets via contests, Twitter, Facebook, etc…
  20. Promote your stars and make them household names.  Aaron Hill (multiple award winner this year) should be mobbed everywhere he goes.
  21. Engage more with trendy and cool brands.  Develop sponsorship opportunities for team and the stars so that young fans can “identify” with players and team.  Cool is cool.
  22. More stars at Jays games and more Jays at other professional games even during off-season.
  23. Promote your cool in game promotions (like “run the bases”) OUTSIDE of the game.  Rogers owns magazines, TV shows and radio stations.  Use them.  And the other guy’s as well.
  24. I know the Jays don’t have pin stripes.  So, stop changing uniforms and let’s try to create some nostalgia.
  25. Make every game/series a must attend event. Remember AJ Burnett’s return to face Doc earlier this year? Promote, promote, promote.
  26. Best Blue Jays commercials have been the emotional “See you at the game”. These are much better than the “You were meant to be there”.  Remember, people, especially fans, make emotional decisions.
  27. Customer service is either your best or worst marketing strategy. This department interacts everyday with fans.  Are you investing in proper training for your front line staff?
  28. Winning solves everything.

There.  That’s it for now.

I am looking forward to hearing and reading your thoughts and suggestions.  Do you agree or disagree with anything here?  Do you have any ideas of your own?  Have you read anything else from anyone on their suggestions?  Let’s start the conversation…..